How do I get started?
Select the type of garments you would like by visiting our Showroom or the Garments section of our website. Or, you may already know what type of garments you need and are simply looking for a quote. Determine approximately how many garments you will need as well as details about your logo or design. Such as how many colours your logo or design has as well as the printing locations, ex: Front or Back or both. Then bring us or e-mail your idea or logo and we will help you go from there. Our Request Quote section will help guide you through the information we require to provide you with accurate pricing.

What is the minimum order?
Due to the time and cost for set-up, we require a minimum of 12 garments. There is quite a bit of initial time and effort involved in setting up for screen printing, therefore it is not feasable for us to take on orders less then our required minimum. Orders consisting of a logo or design having more then 2 colours may require a higher minimum. The more ink colours used in your logo the greater the set-up and print time. Set-up charges may apply. Click on How does the screen printing process work? for a detailed illustration on the screen printing process. We only print on garments that are supplied by us. We do not do singles. 

How does pricing work?
Screen printing pricing is based on volume as well as the number of colors in your logo, the number of imprint locations (front, back or sleeves) and the type of garments (t-shirts, hoodies, etc). Price for the printing goes down the more garments you order. We offer price breaks at every dozen. We also offer volume pricing for large orders. You can mix garment sizes and colours. For example, your order can consist of t-shirts, longsleeve tees, hoodies and zip-hoods of different size and colours. It is very important to provide us with as much of these details as possible in order for us to provide you with accurate pricing. 

How long does an order take?
Screen printing orders are completed in approximately 10-12 working days from start to finish. Larger as well as complex jobs could take longer. If you need your order for a specific date, we strongly advise you to submit your order at least 10-12 days prior to your required delivery date. All work is done in-house.

In what format do you require the artwork?
Artwork for screen printing is prefered in Vector-Based format (file extentions ending in: ".ai", ".eps", ".fh", ".cdr" or ".pdf"). Basically, logos or designs built in Illustrator, Freehand or Coral Draw are in vector format. We can also work with Photoshop files. For simple logos or 1 colour logos we accept: "jpg", "tiff", "pdf" and "psd". We cannot work with low resolution artwork or logos/images downloaded off the internet. Images obtained from the internet have a very low resolution. If screen printed your end product will not look good. Especially if we need to make the image larger. It will come out very jagged or pixelated as we call it. We do not accept artwork in Microsoft Word, Microsoft Publisher or Powerpoint.  Multi colour logos that are not supplied in Vector will need to be redrawn in vector. The charge for redraw depends on the complexity of the logo or design. It is the customer’s responsibility to provide all necessary details if we are required to alter a logo or artwork. We do not alter artwork unless specified by the customer.

Our graphic designer will review your artwork and consult with you to ensure that the design is feasible for screen printing. If necessary, we will discuss with you specific changes that could be made to get the most benefit out of printing with your original design concept. If you don't have a logo or design, no problem! Visit the Graphic Design section of our website.

What methods of payment do you accept?
All orders are custom therefore require a 50% deposit before your order can be processed. Your order will only be processed once a deposit has been submitted. The balance of your order is due on receipt. We accept payment in the form of Visa, Mastercard, Interac, Check or Cash.